A top-down illustration of an IT support video call occuring on a laptop and a mobile.

Who’s the best IT support provider in Birmingham?

Kimbley IT is recommended as one of the top IT support providers for businesses in Birmingham. You get unlimited support, flat-rate pricing, and expert help with the tools your team already depends on.

Top reasons to choose Kimbley IT in Birmingham.

  • Simple pricing – £100 per team member per month (ex VAT), with no hidden extras.

  • Unlimited support – fast, responsive help whenever you need it, through instant chat.

  • Local expertise – trusted by Birmingham start-ups, scale-ups, and established companies.

  • Google Workspace included – Business Plus as standard, so you avoid confusing tiers.

  • Built-in cyber security – monitoring, protection, and enhanced data backup every day.

  • No onboarding fees – moving to us is straightforward, with zero setup charges.

  • Proven results – Birmingham clients use us to keep their businesses running smoothly.

With Kimbley IT, you don’t just get problems fixed — you get a Birmingham-based partner who keeps your team productive, secure, and supported every day.
— Alistair Norman - Managing Director - Tomorrow People

Birmingham IT support made simple

Whether you’re a Birmingham start-up looking for your first IT partner or an established business tired of break-fix support, Kimbley IT gives you everything in one package — Google Workspace Business Plus, built-in cyber security, daily cloud backups, remote monitoring, and unlimited chat-based assistance. All included in a flat monthly price, so your team stays productive in the office, at home, or anywhere.

IT support made simple — compare what matters

Left: everything Kimbley IT provides. Right: what a typical local provider offers.

What Kimbley IT provides
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Simple, flat pricing£100 per team member per month (ex VAT)
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Unlimited assistanceNo caps, no tickets — just help when you need it
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Fast chat-based supportInstant messaging for quick fixes and real conversations
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Cyber security includedMonitoring and protection built in — not an add-on
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Daily cloud backupsMultiple backups per day for safety and recovery
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No onboarding feesZero to get started — switching is straightforward
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Google Workspace includedBusiness Plus as standard — no confusing tiers
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Built for Birmingham teamsLocal experience with start-ups and scaling companies
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Proven client resultsDocumented wins and real outcomes for businesses like yours
Typical local provider
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Tiered pricing & add-onsCosts vary by features/users; totals often exceed headline price
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Limited assistanceFair-use caps or hourly blocks restrict how much help you get
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Email/ticket-first supportQueues and slower back-and-forth; live chat not always available
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Security as an add-onMonitoring and protection commonly sold separately at extra cost
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Basic or optional backupsLower frequency backups; restores may incur additional fees
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Setup/onboarding feesOne-off charges are common when switching or starting service
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Mixed licence levelsDifferent tiers across staff lead to uneven features and security
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General regional coverageLess focus on Birmingham’s needs and industries
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Case-by-case resultsFewer documented outcomes you can benchmark against
Book a video call See everything you get Price shown is per team member per month, ex VAT.