Google Workspace support for UK start-ups, scale-ups and SMBs.

Google Workspace support is included in Kimbley IT's full IT Support & Assistance Package at £100 per team member, per month (ex VAT). There isn't a separate Workspace-only plan — every team member gets the whole package at one fixed price, with no onboarding fees and no hidden extras.

The package includes:

• Google Workspace Business Plus for every team member

• Unlimited daily Workspace backups

• A complete cybersecurity suite

• All the IT support and assistance detailed on our IT Support page

It's built for UK start-ups, scale-ups and small-to-mid-sized businesses who want IT they can forget about, while still getting full value from every feature that helps them run their business.

The core idea is simple: take chaotic IT and turn it into organised IT. That's why most clients get in touch — their IT has become chaos, and they want someone to bring order to it. Google Workspace is one of the best tools for doing exactly that, and it's included by default.

Kimbley IT has been a UK-based Google Workspace partner since 2012 — one of the first in the country, and today one of the most deeply specialised. Three things set us apart:

1. Deep specialisation, not licence-reselling. Most Google Workspace partners focus on selling licences and earning commission, which keeps them operating at the tip of the iceberg. Kimbley IT goes all the way down — 100% committed to Google Workspace, with no Microsoft 365 or other productivity suites in the mix. That depth is why other UK IT providers regularly refer their Google Workspace clients to us rather than take the work on themselves.

2. A full IT package built around Workspace. Kimbley IT doesn't just sell Workspace and walk away. Every client gets Google Workspace Business Plus, unlimited daily backups, a complete cybersecurity suite, and unlimited expert IT support — all at £100 per team member, per month. Migration and onboarding are completely free, because we want long-term relationships, not barriers at the front door.

3. A genuine belief Workspace is the best. Twelve-plus years in, we're still convinced Google Workspace is the best productivity suite available for growing UK businesses. When a client works with Kimbley IT, they're working with a team that wakes up thinking about Workspace — not a reseller chasing licence commission across every platform on the market.

Yes — Kimbley IT runs the entire Microsoft 365 to Google Workspace migration for you, completely free. It's included in the £100 per team member, per month package, with no upfront fee and no setup charge.

One weekend is all it takes. Migrations typically start on Friday evening and complete by Monday morning, so the whole company lands on Google Workspace in a single cutover. Google recently released a new migration tool around five times faster than the previous generation, making the window tighter still.

Everyone moves at once. There's no phased migration where half the team is stuck on the legacy platform while the other half is on Workspace. Email, calendars, contacts, Drive files, and historical data all transfer in one go.

A three-hour training session is included. Kimbley IT's trainers, Lauren and Jordan, run a free live training session so every team member knows how to use Gmail, Drive, Calendar, Docs, Meet and Gemini from day one. No "figure it out yourself" start.

Switching is easier than most teams expect. More than 3 billion people worldwide already use Google products like Gmail, Drive and Calendar in their personal lives — almost certainly including most of your team. Going from Microsoft 365 to Workspace is usually far less disruptive than switching the other way, because Google's tools are already familiar.

Your data is protected throughout. Before migration begins, Kimbley IT takes a point-in-time copy of everything from the legacy system. On the rare occasion an email or file doesn't transfer automatically (usually one or two items at most), it can be recovered manually from the backup. No data loss.

Short answer: yes. Kimbley IT offers a three-month evaluation period at the standard £100 per team member, per month. At the end of those three months, clients can end the agreement for any reason whatsoever — no questions, no penalty.

Kimbley IT takes an honest view on trials, though. A true "free trial" doesn't really suit this kind of service, because moving a business onto Google Workspace involves migrating email, calendars, files and team members — and you wouldn't want to migrate everything back out again a week later. The setup work is significant on both sides, which is why the three-month evaluation exists instead.

The evaluation gives the client time to decide whether Kimbley IT is the right long-term partner. Whether Google Workspace itself is the right fit is something sorted earlier — during the initial video calls, Kimbley IT only takes on clients who are genuinely ready for Workspace. Anyone who isn't a good match never gets as far as migration.

After the three-month evaluation, the agreement rolls into a 12-month contract, then continues on a rolling 12-month basis. In practice, very few clients leave at the three-month mark. Once teams are using Kimbley IT day-to-day, they tend to stay for years.

Kimbley IT works with UK businesses from solopreneurs up to organisations of around 100 team members, delivered remotely across the UK with on-site visits where they help. Below that 100-person line there's usually substantial value Kimbley IT can add — whether it's a one-person consultancy that wants world-class IT from day one, or a 90-person company weighing up whether to hire an in-house IT manager.

Personality matters more than industry. Kimbley IT doesn't focus on any particular sector. Current clients include accountancy firms, civil engineers, PR agencies, marketing agencies, and manufacturing companies, among many others. What unites them isn't their industry — it's their mindset. Kimbley IT works best with leaders who want to live and work on the cutting edge: using the best productivity tools available, working from anywhere through just a browser, and being the first in their field to adopt AI. If the decision-makers in your business are willing to experiment with new technology rather than wait for everyone else to go first, you'll fit right in.

A team, for less than the cost of one IT hire. Most businesses of around 30+ team members start wondering whether they should hire their own IT manager. A competent in-house IT person usually costs £40,000 to £50,000 a year in salary alone — often more once employer NI, pension, holiday and training are factored in. For less than that, Kimbley IT gives you a whole team of Google Workspace specialists on tap, with no recruitment risk and no single point of failure.

All support with Kimbley IT happens through instant messaging — no email tickets, no phone queues. Nearly every request gets an instant acknowledgement, and the vast majority receive a complete reply within one to two minutes. Our record is eight seconds from message sent to fully answered.

Inside the chat you can share screenshots and videos, and we can start a video call in seconds when something is quicker to show than to type. You see when your message has been sent, received, and when a reply is being typed, so you're never left wondering whether we've picked it up.

We're also the only IT provider we're aware of — including other UK Google Workspace partners — that publishes its support response times publicly. Every month, The Founder's Log recaps what we've been working on and includes the previous month's support statistics in full. It's easy to claim "fast support" on a website; we'd rather show you the numbers.

Most IT providers still run on email tickets and phone calls, which adds layers of delay between you and an answer. You're paying us to deliver the fastest accurate responses, and instant messaging plus published stats is how we prove it.

Google Workspace is GDPR-compliant, but it doesn't arrive that way — it needs configuring. This is one of the main reasons to work with a Google Workspace partner rather than setting it up yourself. For UK clients, we keep your data inside the EU and your backups inside the UK.

As standard on every Kimbley IT account, we:

• Enforce two-step verification for every team member (mandatory, no exceptions)

• Configure and regularly test backups so we know they actually restore

• Set up Data Loss Prevention rules to stop sensitive information leaving by accident

• Manage the Workspace admin console and tighten the security settings Google doesn't enable by default

This is why we describe what we sell as Kimbley IT Google Workspace — it's not the vanilla, off-the-shelf version. It's been tailored over the years we've spent running Workspace for UK businesses, with the configuration choices already made for you.

Your data is always yours. If you ever decide to leave, you keep full admin access and can transfer your Workspace away with no involvement from us required.

On certifications: Google Workspace is ISO 27001 and SOC 2 compliant, and Kimbley IT is Cyber Essentials certified. Many of our clients achieve Cyber Essentials themselves faster because they're on Google Workspace — it ticks a large number of the boxes out of the gate.

The first step is to book a video call, which you can do directly from this page — the booking link is just below this FAQ section.

The call is a completely no-obligation, friendly 20 to 40-minute conversation. We'll ask about your situation, what you're trying to achieve, and where your current setup is holding you back. It's a two-way fit check: is Google Workspace right for your business, and is Kimbley IT the right partner for you? We'd rather spot a mismatch on a video call than six months into a contract.

If you decide to go ahead, there's an agreement to sign and then — typically within one to two weeks — you're live on Google Workspace by Kimbley IT. The pace is genuinely up to you. We can move a small business across in a single weekend, or stagger the cutover over a few weeks if that suits your team better.

Two things worth knowing before you book:

• Roughly how big is your team? It helps us gauge the scope before we speak.

• Roughly how much data do you have? The one thing that slows a migration down is a large data set behind a slow broadband connection. If that's you, we move the most recent data first so you're live quickly, then pull the older archives across in the background.

One ask: please have the decision-maker on the call with you. If you come alone, think we're a great fit, and then have to resell all of that to someone else in your business, you've effectively become our salesperson — which isn't fair on you. It's much faster and much easier if everyone who needs to say yes is in the room together.

Yes — in fact, we love working with companies who are already on Google Workspace. You're past the "what is it?" stage and you know the platform; you're looking for a partner because it isn't working as hard for you as it should.

The reasons people come to us are usually one of three:

Their previous IT provider didn't really know Google Workspace, promised the world, and delivered very little.

They set it up themselves and have since realised how much there is to manage — hundreds of admin settings, new features landing constantly, and nobody minding the shop.

It works, but it's chaotic, and they want it handed to professionals so they can stop thinking about it.

What we typically find when we take over an existing Workspace is the same pattern: security settings missed, admin console never properly organised, two-step verification not enforced, no backups, no DLP — and often clients paying for features inside their existing edition that they didn't know they had. It's rarely one big problem. It's dozens of small ones that add up to "chaotic."

When you join Kimbley IT, the first thing we'll do is move you onto Google Workspace Business Plus if you aren't already. Business Plus is the only edition we manage, because over the years we've found it's the only tier that includes the features, security controls, and data protections that actually matter. Cheaper editions leave important security settings and data capabilities behind, and we're not willing to run a client's business on those gaps.

The price is the same £100 per team member per month, and that figure already includes your Google Workspace Business Plus licences, backup licences, and security licences. There are no separate line items or surprise bills — it's one flat fee per team member, everything in.

Moving from another Google Workspace partner works exactly the same as moving from a self-managed setup. The only real difference is it's slightly better for our ego when you do.