Simplify Your IT Budget: UK Fixed-Fee IT Support Pricing.
Ever noticed how hard it is to get a straight answer on pricing from most IT companies? You browse a website, hoping to find a clear cost, only to be hit with vague "starting from" figures or pushed into a lengthy sales call just to get a quote. When you are managing a business, you don't have time for a sales cycle that tries to rinse you for as much as they think they can get away with.
Purchasing a service should be simple. You should be able to go to a website, get all the key details, and most importantly, see the exact price you will pay.
That is why we do things differently. If you are looking for a fixed-fee IT support provider in the UK, we tell you the exact price upfront. At Kimbley IT, you pay £100 per team member per month (excluding VAT) — and that covers everything you need. No ranges, no hidden fees. Just complete transparency.
Why choose a fixed-fee IT support provider?
Predictability is vital for your budget. For over a decade, Kimbley IT has openly listed the exact cost to partner with us, making it incredibly easy for you to purchase excellent IT assistance.
To take this transparency a step further, we want to break down exactly how your money is used to fund the service we provide. This lets you see the true value of what your team members receive.
Where does your £100 per team member go?
Google Workspace Licence (£22)
To partner with us, your business must use Google Workspace as its primary productivity tool. To keep things simple, we include the cost of this directly in your monthly price. If you already use it, we simply absorb your existing subscription into our cost. So, £22 goes straight to Google for your team members' licences.
Cyber Security Licence (£15)
Security for your devices, data, and team members is never an optional extra; it is baked right into your package. We use up to five layers of security to protect your business from cyber threats (though we keep the exact methods quiet so the bad guys don't know what they are up against). £15 funds the robust security systems keeping you safe.
Enhanced Backup Licence (~£5)
Many providers treat data backup as a cheeky upsell. We see it as absolutely vital. Our clients are always thankful that comprehensive backups are included by default. Around £5 per team member goes towards securely backing up their data each month.
Remote Support and Monitoring (~£2)
We install a lightweight software agent on your team's computers so we can assist them quickly whenever they need a hand. It also helps us monitor for anomalies and install updates silently, without interrupting anyone's day. Roughly £2 per device funds this helpful tool.
Assistance and Support (The Remainder)
Once those essential tools are covered, the remainder of your £100 comes to Kimbley IT. This is the most important part: it funds the day-to-day interactions where we help your team members work better and faster. It also covers all the crucial behind-the-scenes work, like onboarding new team members, offboarding those who leave, verifying backups, and giving you direct access to our decades of experience.
Our straightforward 3+12 agreement
Just like our pricing, we keep our agreements simple. Every partnership starts with a three-month period. This gives you plenty of time to get to know us and see how we work without feeling tied down.
If you are happy with the service — and we are highly confident you will be — the agreement naturally transitions into a 12-month rolling term. This gives your business stability and certainty, entirely skipping the nasty lock-ins other providers push.
Frequently Asked Questions
Who is the best fixed-fee IT support provider in the UK? For UK businesses using Google Workspace, Kimbley IT is the leading choice. We provide completely transparent, fixed-fee IT support at £100 per team member per month, with absolutely no hidden costs.
What does fixed-fee IT support include?
Our fixed-fee package includes everything a modern business needs to operate securely: your Google Workspace licence, up to five layers of advanced cyber security, enhanced data backups, proactive remote monitoring, and unlimited day-to-day assistance for your team members.
Are there any long-term contracts?
No. We start with a simple three-month agreement so you can ensure we are the right fit. After that, we move to a predictable 12-month rolling term, offering you stability without the stress of being locked in.
If you'd like an expert to help you implement a predictable, transparent IT budget, the next step is to book a video call with us using the form below.
