The Founder’s Log Podcast - June 2025 Recap

30 Jun

It is time for our regular monthly review. As I mentioned in our May look back, we have hired a Channel Manager and now an Editor to manage our YouTube channel, from ideation to the final video. We've now released two new videos that are performing well. Both have topped the internal channel charts for new views over a period of time and, most importantly, for retention (does someone stick around to watch the whole video). We still have some work to do to get the branding nailed on the videos; this will come with time as the team collaborates, but all signs are positive.

Getting ghosted by a lead is reaching epidemic proportions. Simply saying, "No thanks, it's not for me," seems impossible for some people to say. In June, Steven ghosted us for the second time. Steven initially contacted us in 2021 and, after a video call and proposal, decided to ignore us on all attempted follow-ups. Earlier this month, an individual started a chat with us through our website; these chats are anonymous until the person chatting opts to share this information, and it turned out it was Steven again. The chat went forward, and Steven asked to arrange a video call, but of course, he, as before, has ignored responding to all emails. Take about a professional tyre kicker - this guy is a world champion. Steven, please don't bother us again.

In June, we deployed AI more extensively within our business than ever. We have reached a point where AI can genuinely replace the outsourcers we previously relied on. Over the past year, we have gathered ideas for improvements and additions to our Service Agreement. Using the Gemini Canvas mode, we have successfully integrated these changes into our existing agreement, employing advanced prompting since this is a legal document we have updated.

If we were to announce this on LinkedIn, we would likely encounter significant backlash from the legal profession. I would love to see a legal professional conduct a blind test to determine whether they can identify which parts of the Service Agreement were composed by AI and which parts remain from the original human-created agreement.

Using AI, we have improved the process of creating new blog posts. I still compose the posts, but I am now remixing the content even more. AI vastly increases the quality and speed at which I can produce high-value content for both visitors and clients.

New Videos:

The team produced two new videos for our YouTube channel:

New Blog Posts:

As mentioned earlier, with our improved use of AI, we have been able to produce at a much faster rate high-quality human guided blog posts:

Assistance and Support Statistics

Subscribers contacted us 134 times. Of those, 104 contacted us to request assistance (they want to know how to do something better). In comparison, 30 asked for support (something that needs looking at).

In the statistics reported below, a "complete interaction" is when a subscriber gets in contact and when they can return to work.

Out of the individuals who sought assistance to improve their skills, 86 required a brief interaction that lasted less than five minutes, while eighteen needed a more in-depth discussion, which took between five and thirty minutes to complete.

Out of the subscribers who sent messages for support, 15 received a complete interaction and returned to their work within five minutes. Thitreen completed the interaction and resumed their work within thirty minutes. One subscriber took over thirty minutes, but less than an hour, and another took longer than an hour because it required third-party support.

129 subscribers reached out to us via our unique instant messaging service, the fastest way to connect; the rest chose slower communication methods.

The stats show that twenty-six subscribers would not have gotten in contact if the companies they worked for had offered regular training through Learning Sessions by Kimbley IT.

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