IT support for Coventry’s entrepreneurial generation of business owners.

Forget emailing and raising a support ticket! It is easy for your team to reach out to us when they need assistance using instant messaging; have an effortless chat with us and get a quicker than email answer.

Problems do happen. Usually at an inconvenient time. Using specialised software our systems will continuously monitor your technology; looking for problems.

The majority of our interactions will be through instant messaging, video calls, screenshare, remote assistance and support software. However, sometimes a visit might be needed. For example, we might need to help you install a new WiFi network; all visits are included in the package.

Google Workspace is Google's productivity suite. It comes with Gmail, used by 3.5 billion people globally! Google Calendar, Google Drive to store, share and collaborate on all your documents, spreadsheets, presentations and files - with unlimited space and full compatibility with Microsoft Office. Plus, with Google Chat, your team gets instant messaging (like Slack). And with Google Meet, you can host video calls, and presentations, with dial-in numbers for those that are camera shy.

Google Meet lets you can hold a video conference with up to 500 participants. Participants can join simply with a link and a webcam. The camera-shy can dial in with the telephone number provided.

Statistics show that 90% of data businesses hold is unstructured - making it hard to pull helpful information. Using Google Sheets and Looker Data Studio, your team can structure your data to build by dragging and dropping (no coding needed) beautiful dashboards. That can be shared or streamed to a display—making it far easier for you to make quick decisions.

Not all applications have a cloud version. Until that time that they do, we will move your compatible legacy applications into Google Cloud so your team can access them from everywhere through Google Chrome.

No more buffering... Your business WiFi and broadband services will be looked after, set up and monitored. Your employees won't be able to go on a porn cruise on a Friday afternoon (when everyone is out of the office) as our magic web filters will prevent them. While protecting them from inappropriate material, such as gambling, illegal, self-harm, racism, sexism and more.

A snapshot of every team member's account gets taken three times a day every day of the year. Backing up all their work data, no matter the size. We can restore data, or your team can use the self-service area to get their data back, whatever they prefer.

You will get hacked one day. We promise it. Bet the others weren't this honest! Our job is to keep your data as secure as possible to reduce the damage when that day occurs. We will deploy a mixture of software based and hardware based layers of security, along with training your employees on dangers to spot. We will tell you more about the security we use when we meet. We don't want the bad guys to know what we do to protect you.

Sadly, a good old handshake is no longer worth as much as it used to be. So you will get Vault an eDiscovery system that will retain all your email, chat and files data, even if someone deletes data to cover their tracks. Vault was recently used by a client to protect them from a £250,000 malicious prosecution. Within twenty minutes, they had all the data needed that stopped the case proceeding.

With Cyber Essentials approved and certified (Certificate no: IASME-A-05598) by the National Cyber Security Centre, we can educate your team and business to avoid common cyber threats. While helping you to achieve Cyber Essentials certification.

We do our utmost to be as compliant as possible when handling your data. You can ask any time to see our processes and what data we hold about you or your business. We'll also happily advise you on how to make your business as GDPR compliant as possible.

Yes, there is even more that you get! Book a video call with us to find out.